My mother in law has them for her phone service and all of a sudden one day, her phone just stopped working, and she paid to have someone else come out to find out if the problem was in fact inside her home, or outside. It was determined that it was outside, but no one...Read more
Talk America Services - Won't cancel service, keeps billing
We have tried to cancel service for 3 months, they keep billing us. Now they are threatening wage garnishment for a service i havent used for 3 months. Their customer service reps use fake names (the same name) so you dont know who you talk to. Its crazy, out nexf steps are to get the state attorney generals office involved. STAY AWAY FROM THIS COMPANY, THEY ARE A NIGHTMARE!!!!!
My father passed away in Nov. of 2017. I am the executor of his estate. I cancelled his phone service Jan. 22, 2018. Then Feb. 1 2018, I get a full months bill. I paid that. Then March 2018 I get a statement saying they owe me a credit. It is now almost July, and this...Read more
Talk America Services - Told I have to call back
Phone not working. Told i need to call back in an hour to see if theyre working on it.l
TalkAmerica: Horrible and Incompetent Customer Service. Representatives that do not know what they are talking about. Technical Dept and Service horrible and incompetent as well. Go elsewhere !! Find another Phone company. This company is staffed with incompetent...Read more
It has been 5-6 months since Talk America/Windstream said they would fix my voicemail problems. They haven't. When you try to access the address to write them, or report them to BBB, it is a maze of pseudonames. My internet AND phone went completely dead. When I called...Read more
my internet service was out three wks. I called. I unplugged and reset the modem. still no internet. 2nd week they sent me a new modem bx. thru ups. switched everything out still no internet. I called again, no one knew what was wrong. no followup. called again was...Read more
My 94 year old mother, (who only has a land line telephone) has not had service since approximately the 2nd week in March of this year, (2018). One service technician did make one visit, however he did not resolve the issue. After several complaints by me and my mother...Read more
This is second time I have to deal with service on my land line in the last 8 months. Horrible customer service. When you speak to someone in service, they tell you someone will call back and set up a date where they would be able to come and service line. Well they...Read more
This is my dental office business phone. They are forcing me to switch because I do not have internet. I have been without a phone for two and a half days. My wife has spent eight hours a day on the phone with spectrum and windstream/talkamerica. They have continuously...Read more
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