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My mother in law has them for her phone service and all of a sudden one day, her phone just stopped working, and she paid to have someone else come out to find out if the problem was in fact inside her home, or outside. It was determined that it was outside, but no one...
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Anonymous
Lucy

Our phone service abruptly stopped working. At day 6 without service and it is still not fixed. I have made calls daily to get status, talked to a repair supervisor who said i...

#1318439
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Talk America Services - Won't cancel service, keeps billing

We have tried to cancel service for 3 months, they keep billing us. Now they are threatening wage garnishment for a service i havent used for 3 months. Their customer service reps use fake names (the same name) so you dont know who you talk to. Its crazy, out nexf steps are to get the state attorney generals office involved. STAY AWAY FROM THIS COMPANY, THEY ARE A NIGHTMARE!!!!!
#1323283
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My father passed away in Nov. of 2017. I am the executor of his estate. I cancelled his phone service Jan. 22, 2018. Then Feb. 1 2018, I get a full months bill. I paid that. Then March 2018 I get a statement saying they owe me a credit. It is now almost July, and this...
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#1280483
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Talk America Services - Told I have to call back

Phone not working. Told i need to call back in an hour to see if theyre working on it.l
3.2
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#1286285
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TalkAmerica: Horrible and Incompetent Customer Service. Representatives that do not know what they are talking about. Technical Dept and Service horrible and incompetent as well. Go elsewhere !! Find another Phone company. This company is staffed with incompetent...
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#1269414
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It has been 5-6 months since Talk America/Windstream said they would fix my voicemail problems. They haven't. When you try to access the address to write them, or report them to BBB, it is a maze of pseudonames. My internet AND phone went completely dead. When I called...
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#1221875
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my internet service was out three wks. I called. I unplugged and reset the modem. still no internet. 2nd week they sent me a new modem bx. thru ups. switched everything out still no internet. I called again, no one knew what was wrong. no followup. called again was...
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#1277335
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My 94 year old mother, (who only has a land line telephone) has not had service since approximately the 2nd week in March of this year, (2018). One service technician did make one visit, however he did not resolve the issue. After several complaints by me and my mother...
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1.0
#1271332
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This is second time I have to deal with service on my land line in the last 8 months. Horrible customer service. When you speak to someone in service, they tell you someone will call back and set up a date where they would be able to come and service line. Well they...
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#1198026
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This is my dental office business phone. They are forcing me to switch because I do not have internet. I have been without a phone for two and a half days. My wife has spent eight hours a day on the phone with spectrum and windstream/talkamerica. They have continuously...
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#1172093
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