Kaled Ljr
map-marker Detroit, Michigan

Cancel service

Your customer has expired. Your service is no longer needed.Therefore service is not needed. Disconnect
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DIANE L Xwi
map-marker Virginia Beach, Virginia

To possibly add talkamerica as my long distance provider

cant talk with talk america ?????????????????????????????????????????????????????????????????????????????????
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Monroe, New York

Customer Service

I'm trying to reach customer service but the number on the website does not work. do you have a new number?
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1 comment
WindstreamCares

Good Afternoon, We would like to address any issues that you have with service. Please provide your concerns and account information via email at wincanhelp@windstream.com. Thank you, LaToya

david o Udb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They still owe me a credit of $109.97 - after they stopped coverage, but kept taking money monthly out of my checking account

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Dec1. they owe me a credit of $109.97 since Feb. 2020 - and this is after my line was disconnected in dec of 2019. 2. Can't get hold of anyone since April. In April they said my check would be on the way - never happen.
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Loss:
$110

Preferred solution: Full refund

Karen F Lha

Account number 633423****01

Talk America owes me a credit acct# 633423****0 11.48. Total principal. It is called stealing.
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Loss:
$11
Cons:
  • Owe me money

Preferred solution: Full refund

User's recommendation: No reccomendations

Anonymous
map-marker Lansing, Michigan

Company out of business & debited my account for two months. Was told monies would be refunded but still nothing. 517/321.2948. Company owes me over $100.00.

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Company out of business &;;; debited my account. Refund never refunded, now complaint over two months.
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Randy T Prx

DON'T SUBSCRIBE TO THEIR SERVICES

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Had them years ago. Paid my bill and got disconnected. Thieves! Can't believe they're still in business!
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Loss:
$250

Preferred solution: Full refund

Resolved
Francine D Lvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No internet since October 18/2019

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Updated by user Jan 02, 2020

They fixed the problem now they have gone out of business i had to get a new provider

Original review Oct 29, 2019
Always on a Friday first it was no phone and internet they fixed that the next Friday the internet went out and it is still out they said it was a outage and it was fixed if so where is the internet in my house.I am waiting on tech now to see what is going on i know they changed the isp number i was told.if so what is the SSID andSecurity Key i have no information on this
View full review
Cons:
  • No service
Reason of review:
to many problems with service

Preferred solution: Let the company propose a solution

2 comments
Guest

I ended my service with talkamerica back in December I'm still waiting for my credit check for month 3 months later for billing periods later

Vitoria Vdq
reply icon Replying to comment of Guest-1836865

I have the same problem, still waiting for a refund check from stopping service last December.

View more comments (1)
Mary F Fvk

Never real with this company.

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Called attorney general. Where. This company charged 9.99 a month and charged 5.99 for long distance to one country. Only country I needed to call.Having access to automatic pay.These crooks increased my payment to include other countries, which I would never ever need to call. They overcharged me to the tune of $3,000. This company told attorney General that rate increase was due to a normal rate increase which was not true. Attorney General agreed with these crooks. Even though I sent evidence that Other stated had cases and suits filed on similar events. NEVER deal with this crooked company.
View full review
Loss:
$3
Pros:
  • Talk america ripoffs
Reason of review:
Problems with payment
Angela Zmt

Don't do it

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I tried to make a phone call. and found out my phone was not working. call customer service. for technical support. and I was without phone service for almost 2 weeks. I would highly recommend I will highly not recommend this company. they customer service also sucks. no wonder they're going out of business.
View full review
Loss:
$100
Cons:
  • No service
Reason of review:
Poor customer service

Preferred solution: Full refund

Denise O Opm
map-marker Britt, Iowa

Discontinuance of Talk America service

We have been notified of discontinuance of services and that we should look for other service before January 27, 2020. Is there a list for Iowa for other service providers?
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Anonymous
map-marker Lake Villa, Illinois

No I would not

They shut my phone off because it was either I didn't pay bill( which I did) or the company is going out of business.
View full review
Loss:
$80
Reason of review:
Poor customer service

Preferred solution: Full refund

KEVIN N Zbo
map-marker Monroe, North Carolina

Bad service stay away from it.....

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This is very bad company and I've that for pass 15 years until recently the phone line needed repair and it broke the local call blockage, which is if I dialed any local long distance phone, it will auto connect to long distance company WITHOUT a BLOCKAGE message, "please hang up and dial 1 first to connect this number...", so I got charged numbers of local long distant calls without my knowledges! When I called them to request fix this issue, they had me run around from department to department and eventually, they blamed me on why your calls got to long distance carrier is not Talk America problem as we don't have to provide such message "please hang up and dial 1 first to connect this number...", STAY AWAY FROM THIS COMPAMY, THEY HAVE NO CUSTOMER SERVICE AND DONT CARE OF WHAT THE REALLY ISSUE WAS AND NOT TAKEN ACCOUNTABITILY!
View full review
Loss:
$60
Reason of review:
Poor customer service

Preferred solution: Full refund

g f
map-marker Brooklyn, New York

No experience

This is to confirm that with regards to account # 253**** that I, G Fluk, never applied for and accordingly no bill should ever be mailed to me at 1819 Glenwood Rd., Brooklyn, NY 11230
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Reason of review:
I never subscribed and do not want to

Preferred solution: no not bill me since I never subscribed

Anonymous
map-marker Princeton, New Jersey

Service discontinuing.

Is service being stopped in Cheltenham Township PA. AREA?
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1 comment
Guest

yes

Helen V Hla
map-marker Southfield City, Michigan

Thank God You Got Us Back on Line

Talk America Services - Thank God You Got Us Back on Line
Three days without Internet was horrible. I am house bound, so need to order groceries, conduct my newsletter business, keep in touch with friends who look out for me. Helen Van Doren, College Park, Maryland
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